Human Resources / Payroll Coordinator – City of Kaukauna

The City of Kaukauna is accepting applications for the position of full-time Human Resources / Payroll Coordinator.

To view the full job description and complete an application, https://kaukauna.gov/departments/human-resources/employment-2/

Application deadline is February 27, 2024

POSITION SUMMARY
The Human Resources/Payroll Coordinator is responsible for supporting the Human Resources area and the Payroll process. This position will serve as the first point of contact for staff in the HR and Payroll area. It will be involved in onboarding staff, administering pay and benefits, and enforcing company policies and practices.

MAJOR POSITION DUTIES
Payroll:
* Process bi-weekly payroll with accuracy, attention to detail, timeliness and completing post-payroll tasks. Troubleshoot errors that occur during processing.
* Apply handbook and contract language correctly to payroll activities.
* Audit employee data for accuracy and reconcile discrepancies prior to payroll transmission.
* Enter information into the Human Resource Information System (HRIS).
* Provide support to staff and managers with the City’s HR Information System. Conduct training and improve or develop job aids to better communicate processes to all users related to HRIS and city payroll processes
* Serve as an expert for the City’s HRIS system including but not limited to troubleshooting and resolve technical issues within the HRIS, reporting, and ensuring data accuracy
* Maintain all payroll and HR employee files. Manage and coordinate the periodic file retention and destruction process.
* Respond to information requests for unemployment compensation benefits, wage garnishments, verifications of employment, etc.
* Administers various annual processes such as awarding time off, payout of benefit balances, new year set up, and year end processing including W2s and 1095s.
* Run weekly and monthly reports as requested.

Human Resources:
* Provide direct administrative support to the Human Resources Director. Handle discreetly sensitive and confidential information.
* Assist in the recruitment and interview process for full-time, part-time, union and seasonal positions as directed by the HR Director.
* Conduct new hire and rehire onboarding for all positions.
* Administer benefit enrollment, monthly enrollment, reconciling benefits, and clearly understand the City’s benefits.
* Serve as a resource for various special projects such as organizing employee events, coordinating wellness events, or others as assigned.
* Initiate step check-in processes to ensure effectiveness and compliance.
* Participate in the administration of employee surveys and provide summaries of results.
* Monitor COBRA eligibility and process COBRA continuation notices as required
* Support the administration and record keeping for mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and certifications.
* Attend and participate in employee disciplinary meetings, terminations, and investigations when needed.
* Assist with off-boarding and retirement processes, including but not limited to calculating vacation payout, providing employees with COBRA and other termination and retirement paperwork, and assisting with the coordination of exit interviews.
* Practice daily continuous improvement in all aspects of work, emphasizing problem-solving and sharing with others.

QUALIFICATIONS
(Knowledge, skills, and experience necessary to do the job well)
* Associate degree in HR, Business or related program required
* At least 3 years of experience with human resources duties
* Experience with payroll processing and balancing payroll registers and liability accounts.
* Must be able to maintain a high level of confidentiality and integrity.
* Must be proficient in Microsoft Suite including Teams, Word, Excel, Outlook, and PowerPoint.
* Knowledge and experience with HRIS packages. Experience in Paycor is a plus.
* Strong communication and organizational skills able to work and adapt as needed to provide support to all levels of the organization. Able to multi-task and remain organized and focused
* The ability to handle difficult situations and to diplomatically coach management and employees on effective practices. Remain calm and in control in challenging employee interactions.
* Ability to foster positive relationships with leaders, elected officials, unions, and employees.
* Excellent written and verbal communication skills, numerical aptitude, and strong administrative skills
* General knowledge about Human Resources practices and state and federal employment laws.
* Ability to work independently, organize and prioritize work, respond to varied work demands and to make decisions as required.

Ideal Candidate will have:
* Recent payroll processing experience
* Recent experience working within a HRIS system and electronic Timekeeper system
* Analytical ability to collect and present a wide variety of information and to locate materials and information as requested
* SHRM or CPP certification
* FMLA comprehension, communication, and tracking experience